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REFUND POLICY ::

It’s always free to modify or cancel your booking as long as you let us know in time according to the terms and conditions of your booking. 

To obtain a refund of a prepaid booking you must cancel it before the start of your rental.

No refunds will be given if the booking is not cancelled before the start time.

Cancellations are charged according to the below. Fees in percentage of the rental amount.  

CANCELLATION REFUND POLICY MOTORHOMES AND 4WD CAMPERVANS
3 Months or longer before departure date: 10% of total costs + ZAR375,00 admin fee 
2 Months before departure date: 35% of total costs + ZAR 375,00 admin fee 
1 Month before departure date: 60% of total costs + ZAR 375,00 admin fee 
2 week or no-show: 100 % of total Costs + ZAR 375,00 admin fee

CANCELLATION REFUND POLICY FOR RENTAL CARS
24 hours before pick up date: Full rental amount only, booking admin fees are non-refundable.
Creditcard refund: ZAR375,00 admin fee applicable.
Refund into bankaccount: ZAR375,00 admin fee applicable plus bank and transfer fees.

Less than 24 hours or no-show: 100% of 3 days booked rate, booking admin fees are non-refundable.
Creditcard refund: ZAR375,00 admin fee payable.
Refund into bankaccount: ZAR375,00 admin fee applicable plus bank and transfer fees.

CREDIT VOUCHER
Instead of a creditcard or bank refund, you can also apply for a Credit Voucher.
This credit voucher is valid for maximum two years and can be used at any rental amount payable and booked by 4 Seasons Car Rental.

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