It’s always free to modify or cancel your booking as long as you let us know in time according to the terms and conditions of your booking.
To obtain a refund of a prepaid booking you must cancel it before the start of your rental through the "My Booking" section of our website.
No refunds will be given if the booking is not cancelled before the start time and we cannot use this money for other bookings.
CANCELLATION REFUND POLICY MOTORHOMES AND 4WD CAMPERVANS
3 Months or longer before departure date: 10% of total costs + ZAR250 admin fee
2 Months before departure date: 35% of total costs + ZAR 250 admin fee
1 Month before departure date: 60% of total costs + ZAR 250 admin fee
2 week or no-show: 100 % of total Costs + ZAR 250 admin fee
CANCELLATION REFUND POLICY FOR RENTAL CARS
24 hours before pick up date: Full refund minus ZAR150 admin fees
Less than 24 hours or no-show: 100% of 2 days booked rate + ZAR150 admin fee